Most cloud-based service providers offer great call quality and reliability with uptimes of 99.999% and higher.

Small businesses that need phone, video, chat, SMS and fax are turning to cloud-based business phone system providers that offer all-in-one unified communications via the internet.

Grasshopper: Best Business Phone System for Virtual Phone System.

Kinetic Business by Windstream: Best Business Phone System for Midsize Businesses.

Net2phone: Best Business Phone System for Scaling Businesses.

Vonage: Best Business Phone System for APIs and Customization.

Zoom: Best Business Phone System for Video Conferencing.

GoToConnect: Best Business Phone System for Remote Teams.

Ooma: Best Business Phone System for Small Businesses.

RingCentral: Best Business Phone System for Collaboration.

8×8: Best Business Phone System for Basic Phone Service.

Nextiva: Best Business Phone System for Multisite Retail and Healthcare.

Dialpad: Best Business Phone System for Voice Intelligence/a>.

The best phone systems for small business use VoIP technology, which allows you to use your business internet connection for the whole system. Types of business phone systems include Voice over Internet Protocol (VoIP), private branch exchange (PBX) and key system unit (KSU). A business phone system is a multiline phone system that often includes such features as unlimited calling, automated menus, ring groups to call multiple employees simultaneously, voicemail-to-email functionality and call recording.

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